Installation Supervisor

See below for more information, including Roles and Responsibilities, Qualifications and Education Requirements, Preferred Skills, and Physical Requirements.

Position Summary

The Installation Supervisor is responsible for the proper and efficient installation of audio, video, lighting, and rigging technologies for wide variety of installation projects. The individual would be managing people, resources, budgets, and timelines. This position is the key manager and leader for the bulk of the actual work that gets done in our clients’ buildings. The installation supervisor will coordinate with project management, full-time and freelance installers, outside field superintendents, contractors, and others to complete the installation to Paragon specification and to the client’s satisfaction. The installation supervisors will interpret drawing packages to create the basis of the finished systems. Installations can include audio consoles, loudspeakers, displays, projectors, screens, LED walls, cameras, microphones, various equipment racks, control rooms, mixing booths, stage and house lighting systems, architectural control stations, floor pockets, motorized and dead hung rigging, soft goods and more. The installation supervisors will be responsible for installation of our most complex system designs, will mentor other technicians and set an example in all aspects of the job. The role will include a high level of multi-tasking in a fast-paced environment. A key component of this role is managing client expectations and keeping our clients informed and therefore requires a professional, calm, socially focused demeanor. The role includes a great deal of interaction with designers, installers and project managers and therefore excellent internal communication skills are required. Working alongside and in conjunction with other divisions within our organization with a team mentality while being a positive add to our culture will be critical.

Duties & Responsibilities

  • Overall responsible for safe and accurate installation of complex, AVL systems managing small & large installation teams, delegating tasks to install crews and subcontractors.
  • Oversee, verify and ensure that all work complies with Paragon and clients QC standards.
  • Read, interpret, and understand functional design drawings and cable riser diagrams.
  • Provide daily onsite leadership:
  • This position will require periodic overtime, weekend work and back-to-back days for extended periods to meet client deadlines.
  • Work with the PM to ensure timely delivery of on-site equipment and materials.
  • Must be able to be a team player and contribute to the overall effectiveness of the team. Represent Paragon professionally and ethically and demonstrate good judgment and common sense in handling client issues. Work independently with minimum supervision, and exercise strong technical, written, and verbal communication skills. Communicate clearly with client and team members about project status and needs.
  • Always work to maintain a clean, safe, and secure work environment.
  • Carry out work adhering to OSHA safety protocols and company procedures.
  • Assist other Paragon teams as needed.
  • Management of labor resources
  • Provide daily feedback to clients, project managers and/or account representatives.
  • Troubleshoot/problem solve in coordination with PM and associated team as required.
  • Maintain daily record of time worked on specific projects for timesheet entry as well as an employee/contractor information log to share with management.

Minimum Job Requirements

  • Five to seven years of professional audio, video, and lighting experience.
  • Two to three years of management experience.
  • CTS Certification or AVIXA CTS-I is highly preferred.
  • OSHA 30 card or a commitment to obtain that training within 60 days of hire.
  • Knowledgeable on low voltage electrical concepts.
  • Ability to diagnose, troubleshoot and resolve technical problems quickly.
  • Must be 21 years of age w/ valid Class E driver’s license and good driving record.
  • Ability to work back-to-back, 10-hour days or longer with a relatively flexible schedule.
  • Extensive, nationwide travel to jobsites on average 12-20 days a month or 150 – 220 days a year.
  • Ability to read and comprehend blueprints, schematics, and construction documents.
  • Proficient in basic computer skills and use of standard Microsoft office software such as Office 365, word, excel, outlook, power-point, teams, Sharepoint, and Microsoft project with a basic understanding of PC systems.
  • Desire to work in a thriving, high energy workplace.
  • This position requires good diplomacy in working with our clients and other key stakeholders on the job sites.
  • Leadership skills: problem-solving in high stress environments; positive, professional, client friendly demeanor; verbal and written communication skills; comfortable delivering frequent direct written and oral feedback; time management; ability to multi-task; team player who values and adds to an excellent company culture.

Physical Demands of the Job

  • Must be able to sit, stand and walk for long periods of time on a daily basis.
  • Must be able to kneel, bend, stoop, push/pull, crouch and balance for short periods of time on a daily basis.
  • Must be able to lift and carry in excess of 50 pounds.
  • Must be able to use hands for grasping and fine manipulation.
  • Must be able to read, write and speak with positive attitude with ability to recall, remember and work well under stress for long periods of time on a daily basis.
  • The employee will be exposed to construction site conditions on a regular basis.
  • The employee will be responsible for their safety while on job sites and comply with all safety regulations in place by Paragon, the GC and/or Client.
  • The employee must have the ability to use stairs, climb ladders, and work from lifts or scaffolding.
  • The employee must be able to handle stressful environments, situations, conversations and meetings on a regular basis.
  • When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

What Do We Offer?

Paragon 360 is an equal opportunity employer. Paragon offers competitive salaries and benefit packages that include medical, dental and vision health insurance, long-term and short-term disability, 401K with company matching, PTO, paid holidays and Sam’s club membership. The company covers the cost of airline travel and car rental when required, offers daily per-diem when travelling and provides single room accommodation. The company works diligently to foster and maintain an excellent company culture that’s been coveted by our employees for over 20 years.

Conditions Of Employment

Successful candidate must pass all background checks. Candidate must meet the essential physical demands of the job description as stated throughout the duration of holding the position with Paragon 360.


For more information or to apply, email questions or resume to:

Paragon 360 is an Equal Opportunity Employer.